Job Description

Job Description

The Financial Aid Associate II, under general supervision, performs highly responsible and varied administrative and technical financial aid duties or specialized activities and/or supervises a group of financial aid support staff employees within a specific organizational unit; coordinates financial aid programs requiring unique analysis.

Responsibilities:

-Assists financial aid administrator or other administrative superior in planning, developing, and implementing financial aid policies and procedures. Assists with interpretation of complex rules, regulations, procedures, and policies to other staff, students, parents, and others

-Reviews and acts upon or recommends action on requests for various financial aid actions ensuring conformity with university, state, and federal regulations

-May coordinate a specialized program or activity

-Supervises support staff engaged in the maintenance of financial aid records and processing of financial aid actions. Trains new employees and evaluates progress. Supervises the administrative processing of new hires and terminating employees

-Studies personnel needs and problems and recommends action

Education and Experience:

-Associate's degree or equivalent combination of education and experience

-Three years of related experience.

Knowledge, Skills and Abilities:

-Working knowledge of word processing, spreadsheet, and database management programs. Knowledge of Financial Aid principles

-Ability to multitask and work cooperatively with others. Customer service and organization skills. Oral and written communication skills.

Salary for this position starts at $15 an hour, and is negotiable dependent upon education and experience.

All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check.