Job Description

Brief Summary of Work for this Position
As part of the CHSSA Dean’s Office Academic Resource Center (ARC) this position provides services that include advising and assisting students in making decisions about majors and careers. The Academic Advisor supports approximately 250-350 new and returning students in support of the College’s strategic goals regarding orientation, transitional support, enrollment, retention, persistence, progression, and major declaration. This position advises on course selections appropriate to the student’s academic goals, monitors academic performance, assists in timely declaration of a major or pre-major, maintains advising files, and supports students during academic and personal difficulty and making appropriate referrals as needed. The Academic Advisor identifies problems requiring intervention and assists with strategies for academic recovery as needed.

Working with other faculty and staff, the Academic Advisor provides support to help position students for success during and after their time at UNCW. Advisors work with students from diverse populations with different strengths and needs. The Academic Advisor will develop a detailed understanding of student-related policies and advising best practices in order to provide individualized support for students.

The Academic Advisor will use a holistic approach to address student needs by establishing strong relationships with students to guide them in exploring areas of study and resources necessary to be successful. In addition to managing a caseload, the Academic Advisor will also serve on taskforces, work with other university departments, and execute events to meet the needs of relevant student populations. Academic Advisors participate in orientation sessions and provide accurate academic information to support students as they make enrollment and curricular decisions. This position will report to an Academic Advising Coordinator or the Director of Academic Advising. This position relies heavily on effective communication via phone, video conference, email, and in-person; therefore, the Academic Advisor needs to be an excellent communicator, self-starter, quick learner, and able to work in a collaborative environment.

This position may require irregular work hours, including occasional evenings and weekends.
Minimum Education and Experience Requirements
A Bachelor’s degree in Education, Counseling, Psychology, Student Affairs, or a closely related field with three years of progressive experience in academic advising, student support services, or a comparable area; or a Master’s degree in Education, Counseling, Psychology, Student Affairs, or a closely related discipline.
Experience utilizing a range of software applications and educational technologies, including Microsoft Office Suite, learning management systems, and other technology-enhanced delivery platforms.
Preferred Education, Knowledge, Skills & Experience
Master’s degree with at least one year of advising or related experience working with students in a college setting.
Experience with and commitment to working with students from diverse backgrounds (e.g., first-year, continuing, and transfer students; pre-professional students; adult learners, military students, on-campus and online students, students from historically underrepresented populations) and knowledge of issues of these student populations.
Knowledgeable of best practices and theoretical foundations in the fields of advising, adult learning, and student development.
Strong communication, interpersonal, and organizational skills.
Demonstrated ability to attend to details with a high degree of accuracy.
Demonstrated commitment to, and execution of, high-level customer service.
Required Certifications or Licensures
N/A
Primary Purpose of Organizational Unit
The College of Humanities, Social Sciences, and the Arts(CHSSA) is home to 14 academic departments and offers a wide variety of undergraduate and graduate degree programs including the Bachelor of Arts, Bachelor of Fine Arts, Bachelor of Music, Master of Arts, Master of Fine Arts, and Master of Public Administration as well as combined bachelor’s/master’s degree programs in Spanish and English. The CHSSA also houses the Gender Studies and Research Center and the Academic Resource Center, which offers full-service, professional advising for all CHSSA undergraduate students.

In addition, the CHSSA offers a full complement of interdisciplinary minors and post baccalaureate certificates including: Africana studies, American studies, Asian studies, classical studies, conflict management and resolution, emergency and disaster management, forensic science, Hispanic studies, journalism, Latin American studies, medical humanities, Middle East and Islamic studies, Native American studies, professional writing and publishing, science and medical writing, and women’s, gender, and sexuality studies.

The CHSSA contributes significantly to the curriculum that comprises UNCW’s University Studies Program, through which all undergraduates gain a foundation in the liberal arts and develop the transferable skills essential for life in the twenty-first century. The CHSSA strives in its undergraduate programs and in its University Study offerings to nurture creative thinking, intellectual curiosity, and academic integrity in students while providing them with a solid foundation of knowledge in their chosen fields. Graduate programs in the CHSSA are designed to develop intellectual competence and to prepare the student for careers in business, industry, government, teaching or for further study at the doctoral level.
Applied learning is a hallmark of the student experience in the College of Humanities, Social Sciences, and the Arts. Each of the CHSSA’s departments requires an applied learning experience as a part of the curriculum for its undergraduate majors. Examples include faculty-directed research, internships, service learning, and capstone courses and projects, all of which challenge students to integrate various strands of knowledge and to apply that knowledge to broader, real-world or real disciplinary situations. Upon completion of their studies, all CHSSA students will have the necessary preparation for rewarding careers, advanced study, effective citizenship, and meaningful lives. The College of Humanities, Social Science, and the Arts offers limitless opportunities to engage in collaborative and interdisciplinary research and service while also making a positive societal impact. Come and join our vibrant academic environment that values discovery, innovation, and creativity.
College/School Information
The College of Humanities, Social Sciences, and the Arts (CHSSA) offers programs that expand knowledge and promote creativity across a wide variety of disciplines that speak to being human in important ways.
University Information
The University of North Carolina Wilmington, the state’s coastal university, is dedicated to the integration of teaching, mentoring, research and service. Widely acknowledged for its world-class faculty and staff and continuously recognized at a national level for scholarly excellence and affordability, UNCW offers a powerful academic experience that stimulates creative inquiry and critical thinking.

A public institution with nearly 18,000 students, UNCW offers a full range of baccalaureate- and graduate-level programs, as well as doctoral degrees in educational leadership, marine biology, nursing practice and psychology; and many distance learning options, including clinical research, an accelerated RN-to-BSN program, an Executive M.B.A. program structured for working professionals, and the nation’s only bachelor’s degree program focused on coastal engineering.

The university’s efforts to advance research and scholarly activities have earned UNCW the elevated designation of “Doctoral Universities: High Research Activity” institution (R2 University) by the Carnegie Classification of Institutions of Higher Education.

UNCW has been part of the University of North Carolina System since 1969.
EEO Statement
UNCW does not discriminate against any employee or applicant for employment because of his or her race, sex (such as gender, gender identity, marital status, childbirth, and pregnancy), age, color, national origin (including ethnicity), religion, disability, sexual orientation, political affiliation, veteran status, military service member status, genetic information, or relationship to other university constituents – except where sex, age, or ability represent bona fide educational or occupational qualifications or where marital status is a statutorily established eligibility criterion for State funded employee benefit programs.
Eligibility for Employment
Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. UNC Wilmington participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.
Number of Openings Single Incumbent
Special Notes to Applicants
PLEASE NOTE: This posting will close at 11:59PM (Eastern time) on the posted closing date. To receive full consideration, please be sure you have fully completed the entire application, including the ‘Work History’ section before you apply for this position. Applications must be submitted through the online application system to be considered.